STAMFORD HOME FIX

Covid-19 Policy

This pandemic is here to stay with us for the short to medium term and we at STAMFORD HOME FIX have made the decision to ensure that we follow the guidance from the government in full so that we can protect both our teams and our customers.

The government has provided some extensive guidance and if you would like to read this in detail you find it here.

We have a clear COVID-19 policy for the team and in summary you can expect the following:

• Daily checks to ensure that if any symptoms relating to the illness are being displayed, the individual/team are taken off duties and told to isolate until a test proves otherwise
• The appropriate mask to be worn
• Each team have a full kit of anti-bacterial wipes and cleaning materials to ensure that surfaces are cleaned down after work has been completed
• A full risk assessment has been completed for all jobs before any work is started

What we ask of our customers:

• If you are in the shielding category then we will not be able to complete any work in your home – this is in line with government guidance
• If you are showing any symptoms or have had a positive test then it is essential for you to be upfront before any work starts and we will work with you to reschedule
• If you have any concerns then please let us know. Our teams will do their upmost to ensure that we can accommodate and change our practices if need be to ensure you are comfortable

The whole team have embraced our approach and we want to be upfront on how we are operating in the current environment – in line with our business principles we want to be TRANSPARENT and ensure you can TRUST us to behave in the right way.